Lifecycle and support services

Powering uptime, performance and peace of mind.

We don't just build world-class chargers — we back them with services that keep your network running at peak performance. From real-time remote support to preventative maintenance, Tritium services help you increase uptime, manage costs, and grow your business with confidence.

Spare parts

Keep your network stocked and ready

Access critical OEM spare parts when and where you need them. With pre-paid parts bundles, on-demand online ordering, and replenishment for non-warranty support, we help reduce downtime and speed up repairs.

Tritium technician supporting a DC fast charger installation
Tritium manufacturing and assembly floor
We're here for you

Performance you can count on

Meet high uptime expectations with outcome-based SLAs tailored to your business. Choose the level of coverage that fits your operations, including guaranteed response times and service commitments.

Warranty service

Introducing a lifetime warranty on all power modules

Tritium is committed to enhancing product and service quality through continuous improvement, field experience and customer feedback. With product uptime now one of the most important requirements for customers globally, Tritium offers a comprehensive product warranty — including an industry-first lifetime warranty on power modules.

Service offerings

Support across the whole charger lifecycle

Commissioning services

Ensure a high-quality installation from day one. Our technicians validate and commission your systems for optimal performance.

Training services

Empower your teams and service partners with Tritium-certified training to maintain uptime and reduce service calls.

Engineering services

Tap into Tritium's engineering team for technical analysis, diagnostics and root-cause investigations.

Storage services

Secure short-term storage for the rare times immediate collection isn't possible — pay as you need.

Maintenance services

Annual preventative maintenance plans with fixed pricing to reduce operating costs and extend product life.

Connectivity services

Tritium-managed SIMs and cellular connectivity for reliable, real-time performance monitoring.

Freight services

Flexible freight solutions for chargers and spare parts, with full cost transparency.

Design services

Stand out with custom-branded chargers — in-house vinyl wrap design and application.

Let's Figure Out What Works for You

Whether you're building a charging network, attracting high-value customers to your retail location, or transitioning your fleet to electric, we'll help you find the right solution.

Contact us